To Make the ART of cultural change management, we must take into account numerous critical factors. These include: People Process and Technology. Organizational Change Management is a factor of all these three aspects and one has to touch all these aspects to be able to improve performance in an organization. We enable this through a mix of sound engineering processes and practices, and people and performance management. We help implement practices from Software Engineering Institute's Capability Maturity Models ® (CMM®) and CMM® - Integration (CMMI®)

Our Consultants visit clients once or twice a month, as the customer's business requires us, for the purpose of services like: area - specific consulting based on CMM / CMMI Models or best practice coaching. Mentoring and Hand-holding. (Requirements Management Process consulting: Process Management, Statistical Process Control and Measurements etc) Lots of hands on-assistance is provided in specialized areas like SPC, Decision making Techniques, best Practices that can Improve organizational capabilities, defining and documenting procedures and processes and so on…

2020 performs Assessments as an on going process improvement enabler. Assessments are a diagnostic tool to learn about the current practices in the organization and identify areas for improvement.

Our Assessments, without exception, present a very accurate reflection of the processes and practices. Our Assessors have over 200+ assessments to their credit in various cultures, various parts of the world, and various types and sizes of companies.

Senior Managers often find it hard to balance between the short-term project needs and longer-term process improvement goals. We believe that measuring process and product quality should be a continuously improving program itself in any organization. 2020 is the only organization that has identified support in metrics Program as a separate set of services that goes hand in hand with any improvement initiative. 2020 provides high end consulting to all types and sizes of organizations in setting up the right measurements both on the product and process areas, and helps to measure the benefits of Model based improvement over time.

It is important for organizations to address fundamental people and performance related issues: individual people skills, team cohesion and teamwork, creativity and productivity. 2020 provides a very effective set of services that will enable organizations to evaluate their people skills and take it to higher levels of performance and productivity.

We have been providing world-class services in performing IS Security and Controls Audits Practice. The Service Framework is CoBIT® compliant. The process involves performing an assessment to determine whether IS intensive organizations achieve organizational goals effectively. Our services constitute a very methodical, CoBIT® compliant Security and Controls Audit.